Shipping policy

1. Shipping Methods and Carriers

We offer various shipping methods to deliver your orders efficiently. The available shipping methods and carriers may vary depending on the destination and the weight/size of the package. During the checkout process, you will be presented with the available options for your specific order.

2. Processing Time

Once your order is successfully placed and payment is verified, we will process it for shipment. Our team strives to process most orders within 2-3 business days. Please note that processing time does not include weekends or public holidays.

3. Shipping Time

Shipping time refers to the time it takes for your order to be delivered from the moment it leaves our warehouse to the time it arrives at your specified destination. Shipping time may vary based on the shipping method selected during checkout and the destination. Estimated shipping times will be provided during the checkout process.

4. Shipping Costs

5. Tracking

For most orders, we provide tracking information that allows you to monitor the progress of your shipment. Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.

6. International Shipping

We currently do not offer international shipping.

7. Order Modifications and Address Changes

Once an order has been placed, it may not be possible to modify or change the shipping address. Please ensure that the shipping address provided during checkout is accurate and up to date. In case of any errors or changes, please contact our customer support as soon as possible.

8. Delivery Issues and Lost Packages

In the event that you refuse the shipment from the carrier to cancel your order, you will bear the responsibility for the associated shipping costs. Upon processing your refund, we will deduct the shipping cost and apply a 30% restocking fee to the total amount.